FAQ'S

Your Questions, Answered

Do you ship internationally?
At this time, SETH 2°17 ships within the United States only. We hope to expand worldwide in the future.

Do you offer private labeling or custom candles?
Not at the moment. Each candle is part of our curated collection and designed to reflect the SETH 2°17 aesthetic.

How long will my order take to arrive?
Please allow 2–5 business days for your order to be processed and prepared. Once shipped via USPS or UPS, delivery typically takes 1–5 business days, depending on your location. Processing time is in addition to transit time.

Do you accept returns?
We do not accept returns at this time. For more details, please refer to our Returns & Exchanges Policy.

Frequently asked questions
What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

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